Endicott call centers

Emergency Dispatch & Answering Services During COVID-19 Pandemic!

When crisis hits, a reliable contact center is critical.

Today we are all dealing with the COVID-19 pandemic and it has changed our lives and how we do things. In times like this, you may experience a high volume of calls for medical emergencies, treatments and beyond. Endicott Call Centers has the capacity to support all your answering service needs!

Emergency Dispatch & Answering Services During COVID-19 Pandemic!

When crisis hits, a reliable contact center is critical.

Today we are all dealing with the COVID-19 pandemic and it has changed our lives and how we do things. In times like this, you may experience a high volume of calls for medical emergencies, treatments and beyond. Endicott Call Centers has the capacity to support all your answering service needs!

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Why Choose Endicott?

  • Professional Trained HIPAA Compliant Associates

  • 24/7/365 to Cover All Your Patients and Staffs Needs

  • English and Spanish Agents

  • Customize solutions to Fit Your Practice or Department Needs

  • HIPAA Secure Platform with Two Way Text Dispatch

  • Background Checks on all Employees

As your premier answering service, Endicott Call Centers has been providing world-class experience and brand care for many decades to healthcare practices, hospitals, clinics, doctors, dentist, and more! With advance technology, Endicott features the Startel Communication Platform as an added-value and top communication and optimization tool to help agents and patients stay connected.

Who is Endicott?

Answering Services 24/7

Appointment Scheduling

100% Live Answering Service

Confidential Messaging using HIPAA-Compliant tools

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If you would like Elizabeth Healy to give you a ring, please click on this FREE QUOTE button below.

About Elizabeth Healy

With over 15 years of call center experience, Elizabeth Healy has served many critical roles in the industry and has advanced very quickly from agent to supervisor to floor manager and then to a Customer Service Manager. In the Customer Service Manager role, she designed agent training, script development, programming, and quality assurance for clients and internal staff. By serving in these diverse roles, she understands first -hand the “nitty-gritty” and dynamics of the call center business.

Her knowledge and continual learning of the industry earned her a spot as a Customer Service Manager. With operations experience, she started to help the consultation team with developing solutions for new clients. She fell in love with being the front line for the company and a voice for the clients. She took on the position as an SR. Sales Executive which she has held the seat for 10 years.

Her upbringing with a family business has helped ingrained her approach that every call matters and she gives her best to serve others!

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