Do you have a high availability/continuity strategy and disaster recovery plan?

Yes. From a high availability and business continuity perspective, Endicott has invested in redundant processing pathways that allow calls to be routed to an alternate location should a disaster or power outages occur. We have servers with Redundant Array of Independent Disks (RAID) technology to protect against failures of discs, redundant data centers and network nodes, backup generators and servers, and more.