How does your agent know what information needs to be collected and provided to assist callers?

Endicott’s services are custom-designed to your individual business requirements. Our programmers will design a screen layout that will enable our agents to ask the right questions from your callers based on your protocols.

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Learn more about our full array of inbound CONTACT CENTER SERVICES to match your business needs. Endicott can increase your call center performance and efficiency, lower operational costs, and create new sales opportunities for your business. We are ready to support your inbound call center outsourcing and be an extension of your brand!

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