Real Estate Answering Service
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Real Estate Answering Service
If you work in real estate, you’re keenly aware of the importance of friendly, professional customer service. It’s your job to be personable and helpful to your clients. Face-to-face communication needs to be a top priority. You also have to spend plenty of time doing paperwork, marketing properties, and more. But in the midst of all your other responsibilities, you also need to be readily available by phone and email at all times.
As a real estate agent or broker, you know the problems that even one missed call can cause. You could miss a scheduling change and turn up to a showing at the wrong time. You could even miss out on opportunities to represent major listings. And, if you miss calls, the negative consequences might have ripple effects that impact your entire business.
After all, in the competitive world of real estate, the best realtors or lenders get the best referrals. The rest get what’s left. How do you keep up without always being on the phone?
Create the Best Customer Experience in Town
Need a solution to ensure you’re always available when your clients need you? Call Endicott Comm! We’ve made it our business to be on the phone 24 hours a day, 7 days a week. We have years of experience working with real estate brokers, agents, and lenders. Our well-trained agents understand the real estate industry. They’re pros when it comes to customer service, scheduling, and maintaining organized records. Whenever you’re too busy to answer the phone, leave it to us!
Partner with Over 20 Years of Real Estate Communication Experience
Over the years, we’ve worked with many real estate brokerages and other businesses in the real estate industry. We have experience in commercial and residential sales, leasing, and lending. No matter how big or small your business is, our real estate answering services are here to help. We know how competitive the business is. With reliable, friendly, and helpful communication, you can stand out from the competition and truly shine among the real estate businesses in your area!
Your Clients Will Never Have to “Leave a Message After the Beep”
Endicott’s real estate answering service can support you with live call center services 24 hours a day, 7 days a week, all year round. Our real estate support teams are here to answer your phone, respond to email, answer questions about your properties, and manage your appointment calendar. Best of all, you remain fully in charge, setting your preferences for everything from the phone answering protocol to our customized scripts. Based on your instructions, your virtual receptionist can prioritize and route callers to you, your voicemail, or a colleague in another location.
- Answering Services
- Inbound and Outbound Calls
- Live Chat
- Email Management
- Web Forms Management
- Text Messaging
All our services are tailored to your specific needs.
Our Professional Agents Can Help Your Business Thrive
You have a business to run. Our communications experts can help! Here’s what we offer:
- Live, 24/7 communications with clients all over the globe
- Knowledgeable, courteous agents who enhance your professional image
- Appointment setting and scheduling
- Call screening and routing
- Answering questions from current and potential clients
- Creating detailed digital records of all our interactions with clients
- Multiple phone numbers for properties to facilitate marketing effectiveness tracking
- Keep using your local business number or opt for an affordable toll-free number
Spend more time selling properties and less time on the phone!
Real Estate Answering Service with Flexible Options
Our agents are professional, efficient, and skilled at scheduling appointments and offering customer service. They are well-trained and friendly. Plus, they will answer the phone quickly to ensure you never miss a call. We offer plenty of options to meet your needs:
- After-Hours Answering Services
With after-hours answering, we can be available during the times you’re not normally in the office.
- Round-the-Clock Answering Services
With 24/7 answering services, you’ll never have to worry about missing a phone call. We can either route the call to you (if you’re available) or take a message so you can respond later if needed.
Contact Us Today
You’ll feel right at home with Endicott Comm, because we customize our real estate answering service to your needs. So whether you direct a realty or mortgage agency with several stakeholders or whether you work independently, we have solutions that are just right for you. To learn more about our services, call (800) 947-3227.