Fulfillment Order Taking Contact Center
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Fulfillment Order Taking
Every sale counts when you’re building and growing a business, so it’s important to have a top-quality order taking answering service to answer questions and guide your customers through their purchase. Even though many sales are now conducted online, there are always customers who prefer ordering over the phone. Don’t run the risk of missing a sale because you can’t answer the phone! Give your customers round-the-clock access to your products and services with our fulfillment and order taking call center services.
At Endicott, we’ve been providing sales and communication solutions for years, and we’re a trusted, proven partner to a multitude of businesses throughout the US. Our agents are highly trained in sales and customer service, making it easy for you to sell more products with less work on your end!
How Our Fulfillment/Order Taking Services Can Help You
With Endicott Call Center’s fulfillment and order taking outsourcing services, your customers will enjoy the following benefits:
- Helpful, efficient order taking contact center operators
- Quick and easy ordering over the phone
- English and Spanish speaking agents
- The ability to call and order your products or services at any time, 24/7
Choosing our phone answering service for order taking means your company will gain the benefits of:
- Satisfied customers
- Operators who can quickly and efficiently guide customers through their purchase and close sales
- Experienced fulfillment call center agents who act as a seamless extension of your office
- Customized scripts tailored to your needs
- The ability to manage, track, monitor, and evaluate our performance
Outsource fulfillment and order taking to Endicott’s capable call center agents, and we can handle the orders and take care of your customers while you and your staff focus on building your business.
Contact us today at (800) 947-3227 to find out how Endicott Call Centers can help you build your brand with customer satisfaction surveys.
24/7 Live Answering Services:
- Highly-trained Operators
- Customized scripts
- Live agents 24 hour a day
- 100% US-based locations
- English & Spanish Speaking Agents
- HIPAA-compliant For Medical Support
- 24/7 Solutions for Dentists, Legal offices, eCommerce
- Full access to call management and tracking tools that enable you to regularly monitor and evaluate our performance and help you manage your business effectively