24/7 Live Answering Service
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Have you ever missed an important call because no one was available to take it? Sometimes, the people who call you don’t want to leave a voicemail message. In those cases, if you’re not there to answer the call, you are likely to lose their business to a competitor. Many callers hang up and keep calling other businesses until they get someone who answers the phone.
Plus, even if your callers do end up getting ahold of you, it can leave a bad impression if they have to call multiple times before they get an answer. If you hire Endicott’s 24/7 live answering services, you’ll never miss a call—not even on your lunch break, during a meeting, at night, on the weekend, or on holidays! And you won’t have to hire an in-house, 9 to 5 receptionist, either.
How Our 24/7 Live Call Center Service Can Help You
In today’s global business world, it’s incredibly important to have a contact person available all the time. Customers, clients, and business partners around the globe will need to be able to reach you even if it’s not regular business hours in your part of the world. Outsourcing to a live answering service ensures that you can always have a real person on the other end of the line—not just a machine. Our live phone answering service for small businesses is available 24 hours a day, 7 days a week, 365 days per year.
We have professional answering service operators who are courteous, well-trained, and always available. They can help your callers by:
- scheduling appointments
- taking messages
- answering questions and information requests
- helping to resolve basic issues
- and more!
Your callers will be impressed by our operators’ responsiveness and professionalism, and they’ll be more likely to do business with you again and again!
In addition, we make it easy for you to get caught up on what you missed. We will make sure to record anything discussed during the phone call so that you can conveniently access your messages when you return to work.
Contact us today at (800) 947-3227 to find out how Endicott Call Centers can support your busy company with our certified 24/7 call answering services.
Missed calls mean missed opportunities. With Endicott Call Centers 24/7 live answering service, your business never misses a call or an opportunity.
Our experienced, highly-trained agents are available to handle your calls 24 hours a day, 7 days a week, 365 days a year.
We offer our clients an industry specific solution featuring 24-hour answering services for businesses, overflow call backup, appointment scheduling, or any services your business needs to meet their customer service demands. Our bilingual agents provide live support from call centers across the country, standing by ready to answer your customer service needs whenever your customers are calling.
24/7 Phone Answering Services:
- Highly-trained Operators
- Customized scripts
- Live agents 24 hour a day
- 100% US-based locations
- English & Spanish Speaking Agents
- HIPAA-compliant For Medical Support
- 24/7 Solutions for Dentists, Legal offices, eCommerce
- Full access to call management and tracking tools that enable you to regularly monitor and evaluate our performance and help you manage your business effectively