Legal issues and concerns can occur at any time, during the day or night, and when their isn’t a prompt response, callers will simply move on to the next person on their list. Do not allow this to happen to your practice! By using a well established legal answering service, years of experience have been added to your team and your clients will definitely appreciate it.
Only take priority calls! Simply having your after hours calls forwarded to your voicemail service or even your cell phone can be such a hassle. Clients can be attempting to reach you for simple clarification on matters or have pertinent information that could have waited till morning. By using a legal answering service, your calls will be filtered for you! No longer will you spend your time answering basic questions and giving case updates. Allow our agents to determine which calls need to go out to you and which ones a simple message will suffice.
Keep up with your schedule! Highly trained professional agents will have instant access to your current and available appointments. Agents would be able to assist existing clients by sending out reminders of consultations or of obtaining required documents or information. With new clients, a simple meeting/consultation can be set up to discuss the possibility of using said service. Also, updated on schedule changes can be made available to you instantly and a detailed message can be sent to you via text, email, or any other specified communication method.
Variety within the industry! By taking advantage and using a legal answering service, there are many features that agents are knowledgeable about. Agents are specifically trained to understand the industry lingo and have the ability to provide your callers with general information. Services are offered, but not limited to dealing with legal professionals and court related issues.